COMMENTATER LLC PRIVACY POLICY
Table of Contents
INTRODUCTION
Commentater LLC ("Commentater," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our audio streaming service, including our website, mobile application, and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service. If you do not agree with our policies and practices, please do not use our Service.
INFORMATION WE COLLECT
We collect several types of information from and about users of our Service:
Personal Data
Personal Data is information that can be used to identify you individually, such as:
- Account Information: When you create an account, we collect your name, email address, username, password, and profile information.
- Contact Information: If you contact our support team, we collect your name, email address, and any other information you provide to us.
- Payment Information: If you make purchases within our Service, we collect payment information, including your credit card number, billing address, and other payment details. Note that payment processing is handled by our third-party payment processors, and we do not store complete credit card information on our servers.
- Broadcaster Information: If you register as a br /oadcaster and participate in our cash-out program, we may collect additional information required for tax and payment purposes, including your full legal name, address, tax identification numbers, and banking information.
- Identity Verification: We may collect additional personal information to verify your identity for security purposes, especially for br /oadcasters who request cash-outs.
Usage Data
We automatically collect information about how you interact with our Service:
- Device Information: We collect information about the device you use to access our Service, including device type, operating system, br /owser type, IP address, and mobile device identifiers.
- Log Data: Our servers automatically log information when you access or use our Service, including the pages you visit, your search queries, and the time and date of your activities.
- Location Information: With your consent, we may collect and process information about your actual location using various technologies, including IP address, GPS, and other sensors.
- Usage Patterns: We collect information about how you use our Service, including which br /oadcasts you listen to, how long you listen, which br /oadcasters you follow, and your tipping activity.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information:
- Cookies: These are small files placed on your device that allow us to recognize your br /owser and remember certain information.
- Web Beacons: These are small electronic files contained on pages of our website or in emails that permit us to count users who have visited those pages or opened an email.
- Local Storage: We may store data locally on your device to enhance your user experience.
You can instruct your br /owser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.
HOW WE USE YOUR INFORMATION
We use the information we collect about you for various purposes:
Provide and Maintain the Service
- To provide the functionality of the Service and fulfill our obligations to you
- To create and maintain your account
- To process transactions and send related information, including confirmations, receipts, and invoices
- To enable br /oadcaster cash-outs and process payments
Improve and Personalize the Service
- To understand how users interact with our Service
- To personalize your experience by providing content and features that match your interests
- To recommend br /oadcasts, br /oadcasters, or other content that may interest you
- To develop new products, services, features, and functionality
Communication
- To respond to your inquiries, comments, or questions
- To provide customer support and address technical issues
- To send you updates, security alerts, and administrative messages
- To send promotional communications about features, products, services, and events, subject to your marketing preferences
Safety and Security
- To verify accounts and authentication
- To detect, prevent, and address technical issues, fraud, abuse, security risks, and violations of our policies
- To protect the rights, property, and safety of our users, Commentater, and others
Legal Compliance
- To comply with applicable laws, regulations, legal processes, or governmental requests
- To enforce our Terms of Service and other agreements
- To detect, investigate, and prevent fraudulent transactions and other illegal activities
SHARING YOUR INFORMATION
We may share your information in the following situations:
Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:
- Payment processors to process transactions
- Cloud storage providers to store our data
- Analytics providers to help us understand user behavior
- Email service providers to send communications
Broadcaster Information
If you are a listener, when you tip a br /oadcaster, the br /oadcaster will receive your username and the amount of the tip. Broadcasters do not receive your payment information.
Business Transfers
If Commentater is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Protection of Rights
We may disclose your information to protect the rights, property, or safety of Commentater, our users, or others, including exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent
We may share your information with third parties when we have your consent to do so.
DATA RETENTION
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and the applicable legal requirements.
When we no longer need to process your personal data for the purposes outlined in this Privacy Policy, we will delete or anonymize it.
YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You have the right to request access to the personal data we hold about you and to receive your data in a portable format.
Correction
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion
You have the right to request that we delete your personal data under certain circumstances.
Restriction of Processing
You have the right to request that we restrict the processing of your personal data under certain circumstances.
Objection
You have the right to object to our processing of your personal data under certain circumstances.
Withdrawal of Consent
Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at privacy@commentater.com.
California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA) and other state laws. For more information about these rights, please see our California Privacy Notice at [URL].
European Economic Area (EEA) and United Kingdom Privacy Rights
If you are located in the European Economic Area (EEA) or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR) and the UK GDPR. For more information about these rights, please see our GDPR Privacy Notice at [URL].
DATA SECURITY
The security of your data is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. We implement appropriate technical and organizational measures to protect your personal data, but we cannot guarantee its absolute security.
CHILDREN'S PRIVACY
Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us at privacy@commentater.com.
INTERNATIONAL DATA TRANSFERS
We are based in the United States and the information we collect is governed by U.S. law. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located or our central database operates.
By using our Service, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share your information as described in this Privacy Policy.
Where required by applicable law, we implement appropriate safeguards for cross-border data transfers, such as standard contractual clauses approved by the European Commission.
THIRD-PARTY WEBSITES AND SERVICES
Our Service may contain links to other websites or services that are not operated by us. This Privacy Policy applies only to our Service. We have no control over, and assume no responsibility for, the privacy policies or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every website you visit.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
CONTACT US
If you have any questions about this Privacy Policy, please contact us:
By email: privacy@commentater.com
By mail:
Commentater LLC
123 Stream Avenue
Audiocity, DE 19801
United States
YOUR ACCEPTANCE OF THESE TERMS
By using our Service, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Service.